Your FREE Support

If you using our Enterprise Products such as Quark Publishing Platform, Quark Author, Quark Server, please contact your Quark Account Manager for support details.

First 60 day Free Support

If you purchased and registered a supported product, you are eligible for free support for the first 60 days after the date of registration. Your 60-day free support period will start on the day of registration.
  • If you have not registered your product you should register it here first.
  • It can take 2-3 hours for your support account to activate after registering QuarkXPress. Once active, you will be notified via email.
Activation and licensing inquiries for current versions of QuarkXPress (2016, 2015 and 10) are free of charge. All other support queries require a single incident or 6 or 12-month support plan.

How to Register QuarkXPress?

It is very important to get your QuarkXPress license registered not only to obtain the support benefits but also to obtain the validation code and further to activate the license of QuarkXPress.
Your support account will automatically be created if you purchased software from Tele Sales or Customer Service is pre-registered on your account. Visit, http://support.quark.com to contact support.
If you purchased online or from an Authorized re-seller then you would need to go through the registration process below.

For Commercial licenses:

  1. For US / Canada / UK / Europe: https://accounts.quark.com
  2. If you already have a Quark Store Account, Logon with your existing username and password.
  3. Otherwise, create a new account by clicking on “Create account” at the top right of webpage and then get the license registered.
    1. Enter a valid QuarkXPress serial number or Your Quark Customer ID, to proceed.
    2. Update the account creation, with appropriate details
  4. Now, select “Product Registration” from the top navigation bar.
  5. Enter your product serial number to be registered.
  6. Click on Register.