QuarkXPress 2016 crashes while opening the existing documents on Windows 10
Modified on: Thu, 26 Oct, 2017 at 3:25 PM
Applies to- QuarkXPress 2015 & QuarkXPress 2016
Summary:
Windows 10 Update 1703 (Creators Update) with QuarkXPress 2016 or QuarkXPress 2015.After installing latest update on Windows 10; Users are experiencing hang issues with their existing documents
Solution:
Please replace the QuarkXPress 2016.exe.config (or QuarkXPress.exe.config for v2015) in the application folder at C: \> Program Files > Quark > QuarkXPress 2016 (or QuarkXPress 2015) with config file available with Quark Support.
For QuarkXPress 2016- QuarkXPress 2016.exe
For QuarkXPress 2015- QuarkXPress.exe
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